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Reamaze BigCommerce Integration V2
The BigCommerce integration update is here! We’ve been hard at work to bring you the brand new BigCommerce dashboard in Reamaze. In addition to feature additions, there’s also a new UI to help you find...
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What You Might’ve Missed
Let’s take a quick gander at what you might’ve missed in the past week! Printable Reports You can now print all Reamaze reports after filtering to the time frame, channel, and tags you want to review....
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WooCommerce Integration Has Arrived
Reamaze has partnered up with WooCommerce to bring you a powerful customer data integration layer right within your conversations with customers. According to Builtwith, WooCommerce is currently one...
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What You Might’ve Missed
Feature update time! Here’s what you might’ve missed since the last issue. To see all previous issues of “What You Might’ve Missed”, click here. Permission Control for Assigning Conversations You can...
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Reamaze Knowledge Base FAQ Design Update
The Reamaze Knowledge Base FAQ has been updated with a brand new design! If you haven’t added any custom HTML and CSS to your Reamaze Knowledge Base FAQ, you’ll automatically be moved to the new...
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ShipStation Integration for Reamaze
Reamaze’s native integration with ShipStation is here! If you use ShipStation for order shipping or order fulfillment, you can easily bring customer data into your Reamaze conversation based on name...
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Upscope Integration for Reamaze Brings Co-browsing to Your Conversations
Reamaze has partnered up with Upscope.io to offer business customer service teams with seamless screensharing and co-browsing capabilities! London-based startup Upscope.io offers a SaaS based...
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What You Might’ve Missed
Here’s September’s first “What You Might’ve Missed”. We’ve got updates, updates, and more updates! Stay in touch with us here or follow us on all our social media accounts for the latest updates to the...
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What You Might’ve Missed
Updates to Reamaze happens daily! You’re bound to miss something and that’s what the “What You Might’ve Missed” series is for! Subscribe to our blog’s RSS, follow us on Twitter, or like us on Facebook...
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Welcome to the New Reamaze Dashboard
Remember when we got new shoes last year? It was almost exactly a year ago when we introduced the new Reamaze dashboard and its new colors. Reamaze has grown rapidly in the past year and we’re now...
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What You Might’ve Missed #23
Time for another issue of “What You Might’ve Missed”. This series is designed to help those of you who’re not constantly paying attention to the ins and outs of Reamaze to stay updated on what’s new....
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Automated Customer Satisfaction Surveys and Ratings
New Feature Announcement! Plus Plan users can now turn on Customer Satisfaction Surveys for each email channel. Re:amaze will now automatically send customers a survey so they can rate the conversation...
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What You Might’ve Missed #24
Weekly Update Time! In this issue of What You Might’ve Missed you’ll find nifty new features such as: Search for Conversations Within a Channel You can now drill down into a specific conversational...
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10 Ways to Prepare for the Holidays with Re:amaze
The holiday season is both exciting and chaotic, especially for business and store owners. As shoppers come out of hibernation and prepare to enter their natural state, they become more demanding, more...
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What You Might’ve Missed #25
Are you getting ready for the holidays? We know we are. But that doesn’t mean we’re gonna stop pushing out Re:amaze updates! Here’s what you might’ve missed in the past two weeks. Twitter Character...
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Typing Presence: See What Customers are Typing Before They Hit Send
Have you waited and waited and waited some more for customers to finish typing something? What if you could start crafting your reply before they finish typing and click send? Typing Presence allows...
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What You Might’ve Missed #26
Weekly update time! Can you believe it’s almost the end of 2017? But worry not, the team here at Re:amaze will continue to deliver features and feature updates throughout the holiday season. Make sure...
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Office Hours and Blackout Dates
You can now add office hours and blackout dates for your Re:amaze by brand/store! If you use the Re:amaze Shoutbox or Lightbox for your website, app, or store, customers can now be shown when you’ll be...
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Re:amaze Live Dashboard. Hello 2018.
It’s a brand new year and we’ve got a brand new feature to help you make 2018 an absolute knockout! Introducing the Re:amaze Live Dashboard. Many of you have wanted to use Re:amaze as a means to more...
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New Tags Manager
Tags in Re:amaze just got a whole lot better! Introducing Tags Manager. Managing tags for your conversations is an essential ingredient of a well-prepared and well-organized support team. Tags are...
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