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Snail Mail Integration for Reamaze (U.S. Only)
Reamaze’s core competency is multi-channel communications with customers. We’ve traditionally ignored traditional channels such as phone, fax, and of course, snail mail. However, some of these channels...
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What You Might’ve Missed
Emoji short-name menu A few weeks ago we added a quick select emoji picker into the conversations dashboard. This week we’ve decided that it wasn’t quick enough. So here. A short-name menu that pops up...
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New Settings Menu, Notifications Buttons, and Online Agents
Reorganized Settings Menu We’ve re-organized the Reamaze settings menu to take advantage of many new features and to better communicate upcoming features. Brand Settings cards are now much simpler. The...
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Mobile App Update – Attachments
It’s time to update your Reamaze mobile app! You can update it directly on your phone for the platform of your choice: iOS Android The latest update includes optimized performance for mobile and most...
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Reamaze for iOS and Android v1.0.7
It’s time to update your Reamaze mobile app again! If you download any update, make sure it’s this one! We’ve improved the Reamaze mobile app quite a bit over the past few months including things like...
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New Reamaze Notifications System
We’re excited to introduce a brand new way to customize and control the level and types of notifications you receive for your Reamaze conversations. Previously in Reamaze, notifications were an all or...
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Introducing Reamaze Cues – The Best Way to Message and Engage Your Online...
Hot off the press! Available today in your Reamaze account is the ability to create targeted engagement messages using rules and conditions and display them to your online customers. Reamaze Cues makes...
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What You Might’ve Missed
Another week and another issue of what you might’ve missed! If you’re new here, the “What You Might’ve Missed Series” announces some smaller updates you might’ve missed during the past few days and...
View ArticlePush Notification Updates
We’ve made some awesome changes to push notifications for the Reamaze mobile app! Direct recipients and participants will now receive push notifications for internal notes. Previously, mobile...
View ArticleNews – Reamaze Named BigCommerce Certified Partner
Reamaze offers customer communications tools to help fast-growing businesses increase conversions and build more valuable customer relationships. San Jose, CA — June 7th, 2017 — Reamaze today announced...
View ArticleEvent Tracking with Google Analytics and Reamaze
Reamaze.js now seamlessly integrates with Google Analytics (GA) and automatically tracks and sends over events to your GA account. Just ensure you have GA set up on your site and you’re good to go!...
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What You Might’ve Missed
Small features update time! Here’s what you might’ve missed in the past few weeks that can really help you with the day-to-day usage of Reamaze. Follow what we’re doing on Twitter and Facebook as well...
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Reamaze Shopify Integration V2
Reamaze for Shopify just got a whole lot better. The Reamaze team has been hard at work taking advantage of Shopify’s latest API endpoints to bring you more data, more control, and more access to...
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Google Tag Manager (GTM) Integration
Reamaze now officially supports Google Tag Manager (GTM)! GTM is considered a Godsend for marketers and developers looking for fast, easy implementations of scripts (tags). GTM requires a one-time...
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Reamaze Mobile for iPad
Reamaze is now available for the iPad! Enjoy working off your iPad? Whether it’s your trusted iPad Air or iPad Pro, Reamaze mobile app for iPad is now available. You can now amaze customers through the...
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What You Might’ve Missed
We love small updates and optimizations! The downside is you might not notice all of them right away. This is why we have a series called “What You Might’ve Missed”! Here’s what you might’ve missed in...
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Workflow Reports
Reamaze Workflows is a powerful way of automating certain actions and commands based on specific triggering events. If you’re not familiar with workflows, we recommend reading the following article and...
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Shopify Draft Orders Via Reamaze!
The golden standard for great customer service is the ability to not only resolve customer issues but also the ability to increase revenue by converting and closing sales opportunities during customer...
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Web Push Notifications for Chrome and Firefox
Reamaze now supports web push notifications for Chrome and Firefox! With this addition, Reamaze now has a full suite of notifications to help you stay on top of incoming conversations: Email...
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What You Might’ve Missed
Time for another issue of “What You Might’ve Missed”! Here are some of features that we might’ve managed to sneak past you and your team. Channel Filter for Contacts Search You can now filter out...
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