Ecommerce SEO Tips to Boost Your Store’s Visibility
Last Updated on February 11, 2025 by Holland Rocha For ecommerce sellers, strong SEO (Search Engine Optimization) is essential for increasing visibility and attracting more shoppers. Optimizing your...
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Managing Facebook Messenger Bots with Re:amaze
Last Updated on February 17, 2025 by Holland Rocha Using Facebook Messenger bots with Re:amaze can help automate greetings and answer common customer questions. However, if Messenger is connected as a...
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Re:amaze Updates 2025: AI, Shopify, and More!
Last Updated on February 24, 2025 by Holland Rocha Re:amaze continues to evolve with powerful new updates designed to enhance AI-driven automation and improve Shopify integrations. From smarter spam...
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Using Re:amaze Push Campaigns to Engage with Customers
Last Updated on March 5, 2025 by Holland Rocha What Are Push Campaigns? Push Campaigns let you market directly to your customers through push notifications—brief, attention-grabbing messages that...
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Shifts for Classic Chat: Smarter Scheduling for Live Support
Last Updated on March 31, 2025 by Holland Rocha Managing a customer service team can be challenging, especially when agents are spread across different time zones. Without proper scheduling,...
View ArticleNew Anonymous Chat Mode in Re:amaze
Last Updated on April 4, 2025 by Holland Rocha Chatbots have become an essential tool for businesses looking to provide fast, efficient customer support. They can handle common questions, guide...
View ArticleRe:amaze Reporting Updates: New AI and Chatbot Insights
Last Updated on April 7, 2025 by Holland Rocha Understanding how AI and automation affect customer service helps you better understand your support operations. That’s why we’re excited to introduce...
View ArticleReal Time Chat vs Classic Chat: Which Re:amaze Mode Is Best for You?
Last Updated on April 16, 2025 by Holland Rocha When it comes to live chat, Re:amaze gives you the flexibility to choose between two powerful modes of engagement. But when comparing Real Time Chat vs...
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AI FAQ Bot Update: Use External URLs to Improve Answers
Last Updated on May 2, 2025 by Holland Rocha The Re:amaze AI FAQ bot just got more powerful. You can now add up to 5 custom URLs for the bot to reference when answering customer questions. This new...
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GoDaddy Payments: Get Paid Faster
Last Updated on May 6, 2025 by Holland Rocha Why Ecommerce Sellers Are Choosing GoDaddy Payments Managing your online business takes the right tools—and a reliable way to accept payments is one of...
View ArticleHow to Lower Response Times with Re:amaze AI Tools
Last Updated on May 14, 2025 by Holland Rocha Enhancing Response Times with Re:amaze Keeping response times low is essential for maintaining customer satisfaction. Long response times can leave...
View ArticleNew Re:amaze Intents: Powered by AI for Smarter Support
Last Updated on May 27, 2025 by Holland Rocha Understanding what your customers need is key to great support. At Re:amaze, our Intents feature has always helped you automatically categorize incoming...
View ArticleMastering Ecommerce Social Support: Facebook & Instagram
Last Updated on June 5, 2025 by Holland Rocha Your customers are already talking to you on social media. They’re dropping questions in comments on your latest product posts, replying to your stories...
View Article5 Re:amaze Support Features You Might Be Overlooking
Last Updated on June 24, 2025 by Holland Rocha You’ve already integrated Re:amaze to manage your customer conversations, but what if we told you there’s even more power hidden within your helpdesk?...
View ArticleSmarter AI Customer Interactions with Re:amaze Updates
Last Updated on September 12, 2025 by Holland Rocha Delivering great customer experiences means balancing efficiency with personalization. That’s why we’ve rolled out new updates to Re:amaze that make...
View ArticleHow to Prepare for Black Friday Cyber Monday 2025
Last Updated on September 30, 2025 by Holland Rocha Black Friday and Cyber Monday (BFCM) are among the biggest sales opportunities of the year for online retailers. These few days can generate a...
View ArticleCustomer Service Review: Your Post-Holiday Checklist
Last Updated on January 5, 2026 by Holland Rocha The holiday rush is finally over. While January might feel like time to catch your breath, it’s actually the perfect moment to address those support...
View ArticleBetter Helpdesk Conversation Management in Re:amaze
Last Updated on January 7, 2026 by Holland Rocha We’re excited to announce Helpdesk Mode – a refreshed approach to conversation states in Re:amaze that makes your support workflow more intuitive and...
View ArticleAI Chatbot for Customer Support: Meet the Re:amaze AI Agent
Last Updated on January 13, 2026 by Holland Rocha Imagine having a support agent who works 24/7, never takes breaks, and instantly provides accurate answers to your customers’ questions. That’s exactly...
View ArticleWhen You Outgrow Your Helpdesk: A Growth Guide
Last Updated on February 9, 2026 by Holland Rocha As your business grows, customer support usually feels the strain first. Ticket volume climbs, and it can be a sign that you’ve begun to outgrow your...
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