Enhance Customer Communication with AI-Powered Writing Tools
Last Updated on July 22, 2024 by Holland Rocha If you’ve ever used AI tools like ChatGPT, you know how valuable they can be when you need help finding the right words to get your point across. Re:amaze...
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How to Manage Shifts in Re:amaze: New Permissions for Better Control
Last Updated on July 30, 2024 by Holland Rocha With Re:amaze, you can better manage shifts for your team with our newly released staff permissions: Manage Personal Shifts and Manage Staff. These...
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Balance Staff Workload with Smart Assign Updates (Round Robin)
Last Updated on August 1, 2024 by Holland Rocha What is Smart Assign? Re:amaze offers a Round Robin-style tool we call Smart Assign. This automatically distributes conversations to team members without...
View ArticleSwitching from Zendesk to Re:amaze? Here’s How We Make It Easy
Last Updated on August 13, 2024 by Holland Rocha Switching from Zendesk to Re:amaze can seem like an overwhelming task, but it doesn’t have to be. We recognize that transferring your data from Zendesk...
View ArticleRe:amaze AI-Powered Spam Filtering
Last Updated on August 19, 2024 by Holland Rocha Managing spammy, unwanted messages can be a irritating, but Re:amaze makes it easy with our AI-powered spam filtering. This feature automatically...
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Enhance Security & Data Privacy: Disable Chat Attachments in Re:amaze
Last Updated on August 29, 2024 by Holland Rocha You can now disable chat attachments in Re:amaze! With this new feature, embeddables like Chat and Contact Forms will no longer allow customers to...
View ArticleHow Apple Intelligence May Shape the Future of Re:amaze
Last Updated on September 12, 2024 by Holland Rocha Apple Intelligence is not just transforming personal devices—they’re influencing a wide range of industries. By pushing the boundaries of AI, Apple...
View ArticlePrime Day is Coming, Here’s How to Prepare
Last Updated on September 23, 2024 by Holland Rocha It’s official, Amazon’s October Prime Day sale, Prime Big Deal Days, is happening on October 8th and 9th. This two-day mega sale is exclusive to...
View ArticleHow to Prepare for Black Friday and Cyber Monday
Black Friday and Cyber Monday (BFCM) are critical opportunities for online retailers, generating billions in sales annually. As consumer behavior increasingly shifts to online shopping, now is the...
View ArticleRe:amaze AI: Customize for Your Brand
Last Updated on October 16, 2024 by Holland Rocha Customize AI for a unique Customer Experience in Re:amaze Re:amaze now allows you to fully customize your AI settings. You can fine-tune the AI’s...
View ArticleNew AI FAQ Bot Update! Control Unlisted Article Responses
Last Updated on October 17, 2024 by Holland Rocha We’re excited to announce a powerful new update to the AI FAQ Bot in Re:amaze. You now have the ability to decide whether the bot uses unlisted...
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New! AI Suggested Responses For Orders
Last Updated on October 29, 2024 by Holland Rocha At Re:amaze, we’re constantly enhancing our AI tools to help you connect with customers more effectively. Our latest update to the AI-powered ‘Suggest...
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How CarMatsCulture is Improving Customer Success with Re:amaze
Last Updated on October 31, 2024 by Holland Rocha CarMatsCulture delivers premium automotive accessories, focusing on stylish, comfortable, and protective car mats. Founded to improve the often...
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How Re:amaze Transforms Support for Gut Health Brands Like Silver Fern
Last Updated on November 12, 2024 by Holland Rocha Silver Fern Brand was created to help people regain control of their gut health, a mission inspired by personal health struggles. This rapidly growing...
View ArticleTop Customer Service Mistakes to Avoid During the Holiday Rush
Last Updated on November 14, 2024 by Holland Rocha The holiday season brings high volumes and urgent requests that put extra pressure on customer service teams. Unfortunately, this rush often leads to...
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How Remedy Skin Simplified Customer Experience with Re:amaze
Last Updated on November 20, 2024 by Holland Rocha Remedy Skin: Simplifying Skincare and Customer Experience from Day One Remedy Skin launched with a mission to make skincare accessible, affordable,...
View ArticleHow to Boost Post-Holiday Ecommerce Sales
Last Updated on December 12, 2024 by Holland Rocha The holiday season often brings a surge in sales, but what happens when the shopping frenzy fades? Planning ahead is key to sustaining post-holiday...
View ArticleKickstart 2025: Goals and Trends for eCommerce Success
Last Updated on December 27, 2024 by Holland Rocha New Year, New Goals: Preparing Your eCommerce Success in 2025 As we enter a new year, it’s time to refocus and prepare your eCommerce business for...
View ArticleHow Virgin Balloon Flights Transformed Customer Support with Advanced...
Last Updated on January 7, 2025 by Holland Rocha Hot air ballooning is more than just a mode of travel—it’s an unforgettable journey, often gifted to celebrate life’s most cherished moments. For Virgin...
View ArticleWhy You Need to Be Using Buy Now, Pay Later
Last Updated on January 13, 2025 by Holland Rocha What Is Buy Now, Pay Later? Buy Now, Pay Later (BNPL) is a payment system where customers make a purchase and pay for it later in installments. Unlike...
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