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How Remedy Skin Simplified Customer Experience with Re:amaze
Last Updated on November 20, 2024 by Holland Rocha Remedy Skin: Simplifying Skincare and Customer Experience from Day One Remedy Skin launched with a mission to make skincare accessible, affordable,...
View ArticleHow to Boost Post-Holiday Ecommerce Sales
Last Updated on December 12, 2024 by Holland Rocha The holiday season often brings a surge in sales, but what happens when the shopping frenzy fades? Planning ahead is key to sustaining post-holiday...
View ArticleKickstart 2025: Goals and Trends for eCommerce Success
Last Updated on December 27, 2024 by Holland Rocha New Year, New Goals: Preparing Your eCommerce Success in 2025 As we enter a new year, it’s time to refocus and prepare your eCommerce business for...
View ArticleHow Virgin Balloon Flights Transformed Customer Support with Advanced...
Last Updated on January 7, 2025 by Holland Rocha Hot air ballooning is more than just a mode of travel—it’s an unforgettable journey, often gifted to celebrate life’s most cherished moments. For Virgin...
View ArticleWhy You Need to Be Using Buy Now, Pay Later
Last Updated on January 13, 2025 by Holland Rocha What Is Buy Now, Pay Later? Buy Now, Pay Later (BNPL) is a payment system where customers make a purchase and pay for it later in installments. Unlike...
View ArticleHow to Improve Your Help Center: A Guide
Last Updated on January 29, 2025 by Holland Rocha Keeping your help center up-to-date is essential for delivering excellent customer support. If you’re looking for ways to improve your help center,...
View ArticleHow to Implement Live Chat for Better Customer Support
Last Updated on February 4, 2025 by Holland Rocha Live chat has become a crucial tool for businesses looking to provide fast, convenient customer support. When implemented effectively, it can reduce...
View ArticleEcommerce SEO Tips to Boost Your Store’s Visibility
Last Updated on February 11, 2025 by Holland Rocha For ecommerce sellers, strong SEO (Search Engine Optimization) is essential for increasing visibility and attracting more shoppers. Optimizing your...
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Managing Facebook Messenger Bots with Re:amaze
Last Updated on February 17, 2025 by Holland Rocha Using Facebook Messenger bots with Re:amaze can help automate greetings and answer common customer questions. However, if Messenger is connected as a...
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Re:amaze Updates 2025: AI, Shopify, and More!
Last Updated on February 24, 2025 by Holland Rocha Re:amaze continues to evolve with powerful new updates designed to enhance AI-driven automation and improve Shopify integrations. From smarter spam...
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Using Re:amaze Push Campaigns to Engage with Customers
Last Updated on March 5, 2025 by Holland Rocha What Are Push Campaigns? Push Campaigns let you market directly to your customers through push notifications—brief, attention-grabbing messages that...
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Shifts for Classic Chat: Smarter Scheduling for Live Support
Last Updated on March 31, 2025 by Holland Rocha Managing a customer service team can be challenging, especially when agents are spread across different time zones. Without proper scheduling,...
View ArticleNew Anonymous Chat Mode in Re:amaze
Last Updated on April 4, 2025 by Holland Rocha Chatbots have become an essential tool for businesses looking to provide fast, efficient customer support. They can handle common questions, guide...
View ArticleRe:amaze Reporting Updates: New AI and Chatbot Insights
Last Updated on April 7, 2025 by Holland Rocha Understanding how AI and automation affect customer service helps you better understand your support operations. That’s why we’re excited to introduce...
View ArticleReal Time Chat vs Classic Chat: Which Re:amaze Mode Is Best for You?
Last Updated on April 16, 2025 by Holland Rocha When it comes to live chat, Re:amaze gives you the flexibility to choose between two powerful modes of engagement. But when comparing Real Time Chat vs...
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AI FAQ Bot Update: Use External URLs to Improve Answers
Last Updated on May 2, 2025 by Holland Rocha The Re:amaze AI FAQ bot just got more powerful. You can now add up to 5 custom URLs for the bot to reference when answering customer questions. This new...
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GoDaddy Payments: Get Paid Faster
Last Updated on May 6, 2025 by Holland Rocha Why Ecommerce Sellers Are Choosing GoDaddy Payments Managing your online business takes the right tools—and a reliable way to accept payments is one of...
View ArticleHow to Lower Response Times with Re:amaze AI Tools
Last Updated on May 14, 2025 by Holland Rocha Enhancing Response Times with Re:amaze Keeping response times low is essential for maintaining customer satisfaction. Long response times can leave...
View ArticleNew Re:amaze Intents: Powered by AI for Smarter Support
Last Updated on May 27, 2025 by Holland Rocha Understanding what your customers need is key to great support. At Re:amaze, our Intents feature has always helped you automatically categorize incoming...
View ArticleMastering Ecommerce Social Support: Facebook & Instagram
Last Updated on June 5, 2025 by Holland Rocha Your customers are already talking to you on social media. They’re dropping questions in comments on your latest product posts, replying to your stories...
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