Streamline Customer Communication with Re:amaze and Meta Business Suite
Last Updated on May 13, 2024 by Holland Rocha Meta Business Suite centralizes the management of Facebook and Instagram accounts for small businesses and creators, providing a comprehensive suite of...
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Enhance Security: New File Download Restrictions with Re:amaze
Last Updated on May 29, 2024 by Holland Rocha Boost your security measures with Re:amaze’s latest offering: file download restrictions by file type! Now you have the power to specify which file formats...
View ArticleBehind the Scenes: Enhancing Search Capabilities
Last Updated on May 30, 2024 by Holland Rocha At Re:amaze, we are always innovating and improving our services so that we can provide an exceptional product experience. A few months ago, we upgraded...
View ArticleHow to Write the Most Effective Knowledge Base Articles
Last Updated on June 13, 2024 by Holland Rocha Re:amaze comes with a built-in public Help Site ready to host your FAQ content. All you need to do is turn it on, set up your topics, and start writing...
View Article3 Reasons You Need to Be Using Chatbots
Last Updated on June 21, 2024 by Holland Rocha The benefits of chatbots are numerous. They can answer common questions, handle orders and returns, and offer personalized product recommendations. They...
View ArticleDesigning Effective Chatbots: Tips & Techniques
Last Updated on July 8, 2024 by Holland Rocha Designing effective chatbots requires thoughtful approach to ensure the bot is helpful, engaging, and user-friendly. With Re:amaze, building a chatbot that...
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Level Up Your Chat Widget with Re:amaze Quick Responses
Last Updated on July 16, 2024 by Holland Rocha Re:amaze has released a new feature to help you get the most out of your your Chat Widget. Now, when building or modifying your Shoutbox Greeting, you can...
View ArticleEnhance Customer Communication with AI-Powered Writing Tools
Last Updated on July 22, 2024 by Holland Rocha If you’ve ever used AI tools like ChatGPT, you know how valuable they can be when you need help finding the right words to get your point across. Re:amaze...
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Level Up Your Chat Widget with Re:amaze Quick Responses
Last Updated on July 30, 2024 by Holland Rocha Re:amaze has released a new feature to help you get the most out of your your Chat Widget. Now, when building or modifying your Shoutbox Greeting, you can...
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How to Manage Shifts in Re:amaze: New Permissions for Better Control
Last Updated on July 30, 2024 by Holland Rocha With Re:amaze, you can better manage shifts for your team with our newly released staff permissions: Manage Personal Shifts and Manage Staff. These...
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Balance Staff Workload with Smart Assign Updates (Round Robin)
Last Updated on August 1, 2024 by Holland Rocha What is Smart Assign? Re:amaze offers a Round Robin-style tool we call Smart Assign. This automatically distributes conversations to team members without...
View ArticleSwitching from Zendesk to Re:amaze? Here’s How We Make It Easy
Last Updated on August 13, 2024 by Holland Rocha Switching from Zendesk to Re:amaze can seem like an overwhelming task, but it doesn’t have to be. We recognize that transferring your data from Zendesk...
View ArticleRe:amaze AI-Powered Spam Filtering
Last Updated on August 19, 2024 by Holland Rocha Managing spammy, unwanted messages can be a irritating, but Re:amaze makes it easy with our AI-powered spam filtering. This feature automatically...
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Enhance Security & Data Privacy: Disable Chat Attachments in Re:amaze
Last Updated on August 29, 2024 by Holland Rocha You can now disable chat attachments in Re:amaze! With this new feature, embeddables like Chat and Contact Forms will no longer allow customers to...
View ArticleHow Apple Intelligence May Shape the Future of Re:amaze
Last Updated on September 12, 2024 by Holland Rocha Apple Intelligence is not just transforming personal devices—they’re influencing a wide range of industries. By pushing the boundaries of AI, Apple...
View ArticlePrime Day is Coming, Here’s How to Prepare
Last Updated on September 23, 2024 by Holland Rocha It’s official, Amazon’s October Prime Day sale, Prime Big Deal Days, is happening on October 8th and 9th. This two-day mega sale is exclusive to...
View ArticleHow to Prepare for Black Friday and Cyber Monday
Black Friday and Cyber Monday (BFCM) are critical opportunities for online retailers, generating billions in sales annually. As consumer behavior increasingly shifts to online shopping, now is the...
View ArticleRe:amaze AI: Customize for Your Brand
Last Updated on October 16, 2024 by Holland Rocha Customize AI for a unique Customer Experience in Re:amaze Re:amaze now allows you to fully customize your AI settings. You can fine-tune the AI’s...
View ArticleNew AI FAQ Bot Update! Control Unlisted Article Responses
Last Updated on October 17, 2024 by Holland Rocha We’re excited to announce a powerful new update to the AI FAQ Bot in Re:amaze. You now have the ability to decide whether the bot uses unlisted...
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New! AI Suggested Responses For Orders
Last Updated on October 29, 2024 by Holland Rocha At Re:amaze, we’re constantly enhancing our AI tools to help you connect with customers more effectively. Our latest update to the AI-powered ‘Suggest...
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