Yup. You read our minds. Or, rather, you read ours. Multi-Store support is also now available for Bigcommerce. This feature works the exact same as Shopify where you can synchronize customer messages coming from multiple store brands to one Reamaze account.
Make sure you’re logged into your Reamaze account, go to “Settings” and make sure you’ve added the corresponding brands for your Bigcommerce stores. After confirming everything is set up, go to “Apps” and connect your store. Or, if you already have a store connected, simply click on the “Connect another store” link. Simply log into one of your Bigcommerce accounts and complete the connection. Alternatively, you can log into one of your Bigcommerce stores and add the Reamaze app there. Just make sure you log into your Reamaze account to complete the connection.
Multi-Store support for Bigcommerce greatly expands Reamaze’s Multi-Brand functionalities by bringing together conversations across multiple storefronts, minimizing time and resources needed to manage customer service “processes” so you can focus on building those amazing customer experiences and interactions. Best of all, your favorite Reamaze widgets, Live Chat, and social channels will be seamlessly connected.
Enjoy!
