Reamaze is all about simplicity. After gathering feedback and running extensive A/B tests for the past two months, we are excited to announce a freshened-up conversations dashboard. While the old conversations dashboard was easy on the eyes and great at-a-glance, we wanted to convey some more information about a conversation before you have to open it.
Before
This meant unifying important information about a conversation in a way that maximizes accessibility while preserving readability. With the new view, you can easily identify which channel the conversation is in, who it’s assigned to (or if it’s unassigned), how many back and forth messages there are within the conversation, and how many participants there are in the conversation. Our beta customers have communicated these as the most important pieces of information. We’ve also pumped up the size of the thumbnails while we were at it 
After
Stay tuned! There’s more where that came from!