We’ve released Roles and Permissions! This has been a long-awaited feature request but we wanted to make sure it had all its wrinkles ironed out before showing it off. If you run Reamaze with multiple channels, brands, and most importantly staff members, you’ll find Roles and Permissions to be a welcome addition to managing everything like a pro.
Keep in mind that Roles and Permissions is still in beta, which means we’re still open to your feedback and suggestions on how it can work even better. It’s absolutely stable to use so definitely take it out for a test drive. To get started, follow our simple instructions below:
Step 1
Hop on over to your settings menu and click on “Roles and Permissions” under Account Settings.
Step 2
Define the role you want to create. This includes giving it a description, setting the right permissions, and isolating that role to a specfic channel if you wanted to.
Step 3
Next, go to your “Staff” management page and assign the role to an agent. Remember, you cannot change your own role.
Step 4
Once set, you can go ahead and create as many roles as you’d like. Here you can see a list of roles that we’ve created for our demo account.
Enjoy!
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