Customer Service ROI: What It Actually Looks Like
Last Updated on September 17, 2026 by Holland Rocha If you’re weighing whether to invest in dedicated helpdesk tool, you’ve probably already tried to estimate the customer service ROI in your head....
View ArticleHow to Automate Your Support Inbox with AI Pre-Filter
Last Updated on August 17, 2026 by Holland Rocha If you run an online store, your support inbox is rarely just customer questions. It’s marketing emails, shipping notices, social mentions, spam, and...
View ArticleClik here to view.
What’s New in Re:amaze: A Fresh Set of AI Customer Support Tools
Last Updated on June 22, 2026 by Holland Rocha We’ve been heads down building lately, and we have a lot to show for it. Over the past few months, Re:amaze has shipped a new set of AI customer support...
View ArticleHow to Write Help Center Articles for Better AI Answers
Last Updated on June 15, 2026 by Holland Rocha AI-powered support has changed how customers find answers. Instead of searching through articles and piecing things together, customers can now ask a...
View ArticleAmazon Prime Day 2026 Is Moving to June — How to Prepare
Last Updated on May 5, 2026 by Holland Rocha Amazon is expected to move Prime Day into June this year. While the exact dates have not been confirmed, the earlier timing changes how retailers need to...
View ArticleAI Agent for Customer Support: Now Supports Email and SMS
Last Updated on April 17, 2026 by Holland Rocha Earlier this year, we introduced the Re:amaze AI Agent—an AI-powered support agent built to handle customer conversations automatically. It searches your...
View ArticleAI Customer Intent Detection, Now Smarter in Re:amaze
Last Updated on April 9, 2026 by Holland Rocha Customers often ask the same question in completely different ways. One person wants a tracking update, another asks where their order is, and someone...
View ArticleEcommerce Spring Cleaning: Refresh Your Inbox
Last Updated on April 6, 2026 by Holland Rocha After the rush of early-year promotions and post-holiday support volume, most ecommerce teams move straight into planning what comes next. What rarely...
View ArticleHow Much Customer Support Should AI Handle in 2026?
Last Updated on April 6, 2026 by Holland Rocha How much of your support volume should AI actually handle? Most support teams are no longer asking whether to use AI. The real question is how much...
View ArticleWhen You Outgrow Your Helpdesk: A Growth Guide
Last Updated on February 16, 2026 by Holland Rocha As your business grows, customer support usually feels the strain first. Ticket volume climbs, and it can be a sign that you’ve begun to outgrow your...
View ArticleAI Chatbot for Customer Support: Meet the Re:amaze AI Agent
Last Updated on April 16, 2026 by Holland Rocha Imagine having a support agent who works 24/7, never takes breaks, and instantly provides accurate answers to your customers’ questions. That’s exactly...
View ArticleBetter Helpdesk Conversation Management in Re:amaze
Last Updated on January 12, 2026 by Holland Rocha We’re excited to announce inbox management changes with our new AI Agent. This is a refreshed approach to conversation states in Re:amaze that makes...
View ArticleCustomer Service Review: Your Post-Holiday Checklist
Last Updated on January 5, 2026 by Holland Rocha The holiday rush is finally over. While January might feel like time to catch your breath, it’s actually the perfect moment to address those support...
View ArticleHow to Prepare for Black Friday Cyber Monday 2025
Last Updated on September 30, 2025 by Holland Rocha Black Friday and Cyber Monday (BFCM) are among the biggest sales opportunities of the year for online retailers. These few days can generate a...
View ArticleSmarter AI Customer Interactions with Re:amaze Updates
Last Updated on September 12, 2025 by Holland Rocha Delivering great customer experiences means balancing efficiency with personalization. That’s why we’ve rolled out new updates to Re:amaze that make...
View Article5 Re:amaze Support Features You Might Be Overlooking
Last Updated on June 24, 2025 by Holland Rocha You’ve already integrated Re:amaze to manage your customer conversations, but what if we told you there’s even more power hidden within your helpdesk?...
View ArticleMastering Ecommerce Social Support: Facebook & Instagram
Last Updated on June 5, 2025 by Holland Rocha Your customers are already talking to you on social media. They’re dropping questions in comments on your latest product posts, replying to your stories...
View ArticleNew Re:amaze Intents: Powered by AI for Smarter Support
Last Updated on May 27, 2025 by Holland Rocha Understanding what your customers need is key to great support. At Re:amaze, our Intents feature has always helped you automatically categorize incoming...
View ArticleHow to Lower Response Times with Re:amaze AI Tools
Last Updated on May 14, 2025 by Holland Rocha Enhancing Response Times with Re:amaze Keeping response times low is essential for maintaining customer satisfaction. Long response times can leave...
View ArticleClik here to view.
GoDaddy Payments: Get Paid Faster
Last Updated on May 6, 2025 by Holland Rocha Why Ecommerce Sellers Are Choosing GoDaddy Payments Managing your online business takes the right tools—and a reliable way to accept payments is one of...
View Article![Cloonee, Yandel & ATLAC – Movimiento – Single [iTunes Plus M4A]](http://i.imgur.com/Q8tO40p.jpeg)
